Maintenance & Support

Maintenance & Support Features

Our Service Agreement provides the following features:

  • Access to e-mail and multilingual telephone client support services
  • Software updates, enhancements and patches
  • CFA Institute (formerly AIMR) compliance updates
  • Technical Support Library incident alerts
  • 24-7 access to client-only web site Advent Connection
  • Remote diagnostics

Certified consultants eager to help

And no matter which service level you choose, you receive certified consultants that are eager to help you with your problem and resolve at the fastest possible time.